Live Human Chat Support
October 22, 2007 – 11:24 pmI have written quite a number of posts on live support chat. This is because I read that by using Live Support, sales volume increased for many ecommerce sites is a survey conducted and I personally experienced that myself.
I think that people tend to be more trusting when they know that there are real people operating behind the site and with this trust, they are more willing to part with details of their credit card or other financial information.
One of the latest live support system that I recently discovered is called LiveHuman. As someone who is familiar with live support systems, I can say that this is one of the easiest to implement. Just embed a line of HTML code on your site and that’s it! LiveHuman is also fully customizable and easily personalized to complement your website.
Over at the back end of the site, you will be able to track the movement or activity of your visitors and send out chat support invites to them. Your chat log will be saved on the LiveHuman server for two months.
All these features and more come at the low price of $13 per month per operator only and you will be required to sign for a year of service.
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