She Rambles On

I have receive such a call at few days ago, that Malay girl is called Miss Liza, same situation with you, so i decided check through internet and luckily see you blog here, thanks.

By Belle on Dec 2, 2008

Hi Belle,

The card never arrived since writing this post and it has been two months already.

I believe it is a scam and I hope that you did not disclose your personal particulars to the caller, like I did.

By Cyberpartygal on Dec 2, 2008

Hi Cyberpartygal,

Really thanks a lot for your blog here. Anyway, those who feel weird and wish to verify the staff (esp service card centre) from Menara KL Tower, u can call to this number and check for it 03-78755822. Be careful ya:)

By Belle on Dec 2, 2008

Hi Belle,

I just checked this telephone number you provided and it’s some telesales number and not the office of Menara Kuala Lumpur.

As you could see from the website of Menara Kuala Lumpur, and confirmed by the staff themselves, all their landlines start with 2020 and their mobile numbers have the prefix of either 013 or 019.

The guy who called me used a 016 number.

By Cyberpartygal on Dec 5, 2008

Hi Cyberpartygal,

Oh ya, you are right. But the number is provided by one of the staff from the Manara KL. I have called to Menara KL office and told them my situation then he gave me a number for the verification of the service card centre staff.

That day the malay girl called me also used a 016 number, that’s why i wanna confirm with their officer whether they have such staff called Miss Liza from service card centre first. The officer said she will call me back after she have check for it.

At the same day around 4.45pm, that digi number called me again and ask for my credit card number, then i told her i have called to her HQ for verification but they not yet call me back. She said okay and quickly hang up the call. After that, that digi number never call me again.

As a conclusion, don’t simply disclose your personal particulars to the caller even though they said they are government’s officer. Check it first, and beware of those call.

Have a nice day:)

By Belle on Dec 5, 2008

Hi Belle,

Thanks for your clarification.

I am sure this information will be useful to others who may have received similar phone calls!

And yes, we have to be extra careful these days!

By Cyberpartygal on Dec 5, 2008

Hello to all,
I am the lucky one and consider so.I received the same phone call too ( from 016-21…..). They spoke to me and told me that everything was free. They said i can get discount of this and that,even in all the clinic.Do you believe that????? and at the end they said i have to paid some govement tax around RM 500++ and i can make the payment by using my credit card. Than i told them no i don’t wish to get that kind of vip card. So this lady said no you cannot cancelled it now or they will block all my other credit cards. They think i might get scared and quicky said ok and give them the credit card number,they think i will get scared and said ok. but they are wrong.in my heart i was thinking if they canclled off all my credit card that’s fine. Then i just use cash in hand. It’s a better way to save all my money too.After that i go back to my office and check in the internet and i would like to said thank you to you. hopefully others will read and beware of some ……..
T.Q

By courtney on Dec 11, 2008

Courtney,

Thanks for your input.

I believe this is a scam trend and quite rampant at that!

By Cyberpartygal on Dec 11, 2008

I think all of us need to thank you for cyberpartygal, because of her blog here make us realize it’s a scam and we need extra careful for those call, once again thanks for your kindness. Have a nice day…:)

By Belle on Dec 11, 2008

Hi, I received this call today. It’s a Malay girl from a Digi number(016-2624…)asking for my credit card details. Started asking for my exp date, Visa or Mastercard, from which bank but I stop when she started asking the starting 4 digit of my credit card. Then I told her to call me back after 5 minutes saying I need to make a verification, never heard from her since. Couldn’t really hear her properly but I was something like calling from Menara Card Centre and giving some backup/VIP card I think. I’ve asked the bank to block my card immediately and send me a new one.

By Chin on Dec 24, 2008

Hi, i just received the call from someone called Miss Anne from KL Tower Card Centre. She called from a Digi number as well(016-3306…). After giving all the credit card details (how stupid was I…), address and all, I asked her if I don’t want to take this backup card and she said I cannot cancel it. It’s a one time payment of RM529…
Could anyone pls advice what should I do now? I’m such a messed right now…

By Hasni on Dec 24, 2008

Hi Hasni,

Sorry to hear of your troubles.

Call up your bank and ask them not to put this charge through.

Or you could do like Chin (comment above) did. Just block this card and issue a new one. Good luck!

By Cyberpartygal on Dec 24, 2008

I just called the bank and ask what should I do; can I block the card, etc…And yes I asked them to block the card. I don’t know what else to do. They have all the information to use the card anywhere, without my signature…
So now I need to wait for my new card to arrive (this will take some time).
Anyway, the bank told me that there is no new transaction yet. I hope I’m saved…
I sure need to be extra careful next time and should ask lots of question before giving all the details…or maybe just hung up…
Thanks for posting this on your blog.

By Hasni on Dec 24, 2008

Hi Hasni,

I’m glad you got the card blocked on time. At least you didn’t rugi $!

By Cyberpartygal on Dec 24, 2008

Cyberpartygal,

The lady keep calling me again and again. I decided not to pick up. Maybe she tried to use the card but cannot, that’s why she call. I just don’t care. I asked the bank whether Mastercard or Visa has any of the backup card program and the bank said no. So I don’t want to entertain the lady anymore. They way she talked before was like forcing me to pay for the backup card. Even though she said it’s a reward and they will send me a voucher valued at RM700 (so it’s actually free la), I still think it’s a scam.
I did received few calls on vacation club (or similar like that). They will let you know about their card/program first before getting your details. If you agree, then only they ask for details. Before they end the session, they will pass the call to their boss to give a welcome speech. And I did received the card and vouchers and receipt.
But for this case,the lady straightly asked for credit card details (she said…needs to confirm details first). And there is no confirmation from the boss/supervisor at all. I just felt that this is not right. After reading your blog, I am sure this is a scam. Besides, I Google-d the internet but couldn’t find anything on this company called ‘KL Tower Card Centre’ (except your blog). Even KL Tower website didn’t mention about this card centre.
Thank you again for posting this on your blog. I owe you big time…
You still didn’t get the card till today right?

By Hasni on Dec 24, 2008

Hi Hasni,

No worries. When this happened to me, I called up Menara KL and they confirmed that there is no such card. They do have a Gold card, which I think is like a season pass.

Anyway, I never received anything from my caller. But I also didn’t disclose any credit card details to him. I did, however, let him know my name and address. And then I sensed the fishiness. I started asking him questions and told him to give me time to verify. He didn’t call me back after that.

By Cyberpartygal on Dec 24, 2008

Hi Cyberpartygal,

Thanks a lot. The lady has stopped calling me. I hope she won’t call anymore.

By Hasni on Dec 24, 2008

Hi Hasni,

Take care.

Regards,
Emily

By Cyberpartygal on Dec 24, 2008

Hi Emily,

Take care also. and thanks a lot.

By Hasni on Dec 24, 2008

Hahahaha.. I received call like this 3 times. The 3rd time was just now. The 2nd called, I asked if there any website about this card, the malay girl named Aina gave http://www.kltower.com. But there’s no such website. Hahahahha.. From the 1st time I received called like this, I knew that it a scam.

By J3batDerhaka on Dec 26, 2008

For the benefit of all, the official Menara Kuala Lumpur website is: http://www.menarakl.com.my/

By Cyberpartygal on Dec 26, 2008

Just received this backup card call..
I realized this is a scam and i only give my expiry date and first eight account no. to this girl..It’s kinda fishy..
After that i said i want to confirm first..
Thanks to god i found this site..
They can’t do anything right?
Her no is 0163306540..

By Syah on Jan 2, 2009

Hi Syah,

I think you are not at risk, since you only provided the first 8 digits since there are 16 digits in all credit cards. If you would like to be 100% sure, call up your card issuer.

Yes, this is likely a scam call. If it was really from Menara KL, it would start with 013 or 019 for mobile numbers and 03-2020 for fixed lines.

By Cyberpartygal on Jan 2, 2009

Just got this VIP back up card call claiming from Menara KL. Some malay guy, didnt catch his name but phone number is 016-229 6541. Saying that the card is exclusive only to credit card holders and asking if I’m using any CCs. I said Maybank when in fact I do not have any CCs with Maybank. The he asked if it was a visa or mastercard.

Because I didnt hear what he waas mumbling about earlier, I demanded for an explanation again and straight said NOT INTERESTED. Then he said ok, TQ, etc and hang up.

Barely 3mins later, 2 more calls on Private Number was calling me. I dont pick Private Number calls because I believe that if you genuinely want to call someone, you will reveal the number. But I do believe its them again.

Do you think if I call DIGI and try to get some info like who the number is registered to or whether it is registered to a company, would they entertain me? Hmmm….. maybe I should try. Haha.

By Stephani C on Jan 2, 2009

Hi Stephani,

I wouldn’t bother asking DiGi. These people, are, after all, just trying their luck.

By Cyberpartygal on Jan 2, 2009

Thank Your Very2 Much !! I just received such a call by a man called Mohd. Khairol. His number is 016-2280192… As you all, he offering me a VIP Card which offers many discounts, not only for me but also my family…

After bla.. bla.. bla.. I told him that I have to verify first and he told me that he gonna call me by 11 am tomorrow (3/1/09).

Thank God I’ve found this blog… However, I am still worry as I dunno how he know my cc address..

I am afraid if he can use my cc.. Can any1 help me on this??

By zafrin on Jan 2, 2009

Hi Zafrin,

Did you disclose your credit card number to him? If not, I believe he only has your phone number.

If you did, then call up your card issuer and ask them to block it. Request for a replacement card.

By Cyberpartygal on Jan 2, 2009

Yesterday I received 1 more call from the same number, 0163306540. When I asked want to see the website, again she gave me http://www.menarakl.com.my. I said there no information about this card. But then she gave me another website, http://www.prestigeplatinum.com.my.

She asked for my credit card number. I gave a random number for my credit card and after that, she asked for my security number at the back of the card. I also gave the random number.

After the conversation, I called Prestige Platinum asked about this card. Yes, they said they give the VIP card to selective customer and limited number. But they said they will never asked for the security number.

So, now we can see that this animal use KL Tower and Prestige Platinum for scamming. Be careful people. I give all this information to make sure non of us being victim to this kind of animal.

By J3batDerhaka on Jan 5, 2009

Hi J3batDerhaka,

Thanks for sharing your experience. It looks like a widespread problem.

Hopefully, no one will be caught in this and even if they have disclosed their credit card number, they would know what to do.

Take care.

By Cyberpartygal on Jan 5, 2009

I received the same from a Malay lady with phone number 0162165491 claiming calling from Menara Card Center. Before she could continue, I asked if this is to offer so call VIP card or tour package. She sounds like impatient and saying this is this is a backup card that can protect you… blah blah blah .. and please give me your credit card number. I stopped her again and please don’t send me any card without my approval. She does not bother to explain more already and say nvm, then hang up. If this is a genuine business, do you think the sales person can have this kind of attitude ? Rubbish …

By Lucky Girl on Jan 6, 2009

hi Lucky Girl,

I also received call from that number also.

Anybody have any idea, what we can do to this kind of people? Can we just do a report at police station?

By J3batDerhaka on Jan 12, 2009

I think you could lodge a complaint with DiGi.

Although I have also received my call from a DiGi number, I have forgotten what number it was. At that time, I did not know the extent of this.

By Cyberpartygal on Jan 12, 2009

For sure Digi need proof. Where can we get the proof? I think even if we call Digi and tell this to them, they just ignore it. I know how call center environment is because I also from call canter.

By J3batDerhaka on Jan 12, 2009

If that’s the case, bring it to the media. And blogs are a good avenue to let people know about this issue!

By Cyberpartygal on Jan 12, 2009

RM529, a amount of money that almost gone from me today. I am that stupid until reveal all info to them. “Welcome to Menara Kuala Lumpur Program. We confirmed receiving your payment Rm529 via credit card. Package will be sent within 14 days. Info please call 03-78755822.TQ” Sms is received. They are tricky to record down what ever happens during the phone call and claimed that I have agreed on the subcription. I called them back to revert the credit card charge, i said i will call police. Finaly, I got the money back, where they will cancel the charge of RM529 to my credit card. I just wasted phone calls to Menara KL and my credit card bank customer service. Thank god. So, if you have just received their call and reveal your pins, call your credit card customer service to terminate your card immediately. Or else you are going to lost more money on phone calls. Thanks.

From
Looi

By Looi on Jan 16, 2009

I have just read through all the post by you all, seems like i am the stupiest one. Well, hope that no one will like me. Lucky to get back the money . what a lesson of the day:

Credit card user 101: never reveal pins, expire date, or pin at the back of card to anyone.

By Looi on Jan 16, 2009

Hi Looi!

Thank you very much for sharing your experience with us. I am sure we all will learn from it and that others will not get conned.

Please don’t call yourself “stupid”. It’s just that we get a surprise call like this and sometimes do not have the presence of mind to think there are people out there trying to get us.

I am glad that you have a second thought and did not lose the money. That’s most important, isn’t it? Take this as a lesson. I know we have.

By Cyberpartygal on Jan 16, 2009

Thanks a lot, Cyberpartygal

Hope this blog can be seen by as many frens as possible. But now it is the top search result of google, which is a good news.

Thanks again for this blog!

By Looi on Jan 16, 2009

cOngrats looi.. great that you get your money back.

By J3batDerhaka on Jan 19, 2009

I receive this kind of call few times since last year. Today I receive the call again. Phone number is 016-2296548. This time she said don’t care I want the card or not she also will send it because it is compulsory for all VISA/MASTER users. What the hell card is it? Compulsory? Do you believe? me not.

She ask me to check menarakl.com.my website also. Luckily I didn’t expose my address to the Malay girl.

By No Name on Jan 22, 2009

So it looks like they are getting more daring, or should I say, more desperate?

Everyone, take care, be extra alert. Now that we know their modus operandi, phone calls like these, no need to entertain anymore.

By Cyberpartygal on Jan 22, 2009

I received the same call today. A girl asked for what type of cards i used, whether Visa or Mastercard. Then she slowly started going into details like which bank and expiry date. When i started questioning why they were asking for all these, they kept insisting it’s for checking (semakan) purposes. They also stated they have my details but currently have no access. Come on!! I work in a bank and there’s no way a third party can have my card details. Especially expiry date and the 3 digit number at the back of my card. They shouldn’t even have my card number in the first place.

Anyway, whether it’s a scam or not, their approach is not right. they should’ve explained in detail what they’re offering and i as a consumer should have the right to decide yes or no. The way the are selling is like forcing you into the purchase.

One more thing, i called up the number for KL tower and the staff confirmed that there is such a thing as a KL Tower Privilege card. They have sub-contracted the selling to another company and the price is correct, i.e.RM529. When i told them that the malay girl who called me straight away asked for my card details and expiry date, she passed me to guest relations who in turn told me to call another number to verify. This person is in charge of such sales. Her name is Ms.Rina. However, i decided not to pursue further and to just decline the offer.

To all out there, do be careful when making purchases and exposing card details.

By Maximus on Jan 30, 2009

Hi Maximus,

Thanks for sharing your experience.

I think after so many months, the issue has deviated a little from my own experience, where I was told the card was free and came with all those privileges that were also available to my family members, including my grandchildren, and even if I died. LOL

Obviously, the card never arrived even though I provided him with my postal address.

So in my case, I would say that it was most probably a scam.

By Cyberpartygal on Jan 30, 2009

Hey,

I got the same number calling me around a month back. Stupidly, i have divulged all of my information to the girl (Rina).

Then, i had second thoughts about it especially why the heck would they wanna have the number at the back of the card. So i called my bank and asked them to block the card right away.

Just moments ago, i have received a call from the same number on my OTHER PHONE which i’ve only updated with my bank last week. Seems they have connections with the banks to get the database eh..

Anyway, this Rina insisted saying that it’s compulsory for all credit card holders to have this “backup card”. When i asked what card it is and what’s the limit, she simply stated it as “Menara KL Tower Card”.

I blatantly said that in order for her to debit MYR500 from my card, I, as the card holder would have to agree, and for that, i refuse. Shockingly, her answer to this was: “Kredit kad mau pulak pakai, tapi tak nak kad ni”.

That was pure bollocks and proposterous. I reinstated that i refuse such thing and do not send me anything (clearly holding back my temper), then i hung up…

By Vigil_0801 on Feb 6, 2009

This is getting more and more ridiculous. Hopefully, people will be aware of this daylight robbery BEFORE they receive such a call.

By Cyberpartygal on Feb 6, 2009

Thank you for your info in this Blog.I received this kind of calls yesterday & today.They keep on calling me to get my Credit card no.Once i purposely tried to gave them wrong card number,expiry date & security code.After for few hours,they called and saying to me that my given info was wrong and saying there’s not an active account.Then i asked why you guys know this account is invalid?then they replied:they need to confirm with my bank first before issuing the VIP card.Then i keep on saying that i left my card at home and telling me that they will call again tomorrow.A SCAM!But i think i’ll still answer their call tomorrow(using 016) and play with them since they like to play with me.Dontplay,play with me..

By anson on Feb 12, 2009

I wonder if i still received their call tomorrow, and if i really record the conversation and pass it to police,will this help?Any idea?Anybody??

By anson on Feb 12, 2009

Hi Anson,

I really have no idea how we can stop this. You can try recording the conversation but I don’t know how it would help. Do you think the police would do anything?

The best thing is to try to create an awareness among the public so that if anyone receives such a call, they know what to do about it.

By Cyberpartygal on Feb 12, 2009

Thank u very much for the info,i also got a call from the same ‘company’ i think with the phone number 0162162547 said from menara kl tower service card.She told all the benefit that i will receive if i agree..luckily..i didnt agree to do so.Just becareful to others about this company…

By Baidrul Hisham on Feb 19, 2009

thank god i found n read ur blog.
i do received a call from a digi number.
at 1st, they asked for my name, credit card number and expiry date.

then, they do asked for the 3 digits behind the credit card…

i told the girl i cant simply just tell you the 3 digits.

then, she asked me to hold on the call and asked another girl to talk to me.

she said this and that, is the procedure to get the so call VIP card.

i found there must be something wrong.
i just told the girl im not interested.
she keep on asking why im not interested since it is free.

i argued with her after that she just hang up the call. THIS PROVES THAT IT IS A SCAM!!!

EVERYONE PLEASE BEWARE OF THIS.

By pohpoh on Feb 27, 2009

unfortunately, my sister lost her RM529 in this same SCAM case. She received the SMS as “Welcome to Menara Kuala Lumpur Program. We confirmed receiving your payment Rm529 via credit card. Package will be sent within 14 days. Info please call 03-78755822.TQ”, then only realized she fall into a trick..

Then she called to 03-78755822 and asked for the refund. Then they answered will check with their management but no reply at all after that.. My sister keep continuing made calls to them but they not pick up anymore.

I have a question over here, is it most of victims of this calls from so-called Menara KL Card centre, is the DiGi users? I suspect that their target is on DiGi users since my sister also one of them..

By NG on Feb 28, 2009

Hi,

I’m sorry to read about your sister’s experience. There’s no point chasing after this company, but to call up the credit card issuer and stop payment. File a charge back. I am sure that is possible.

Regarding the victims’ phone operators, I have wondered myself too but I am a Celcom postpaid user.

I have also wondered if the banks sold our information. My credit card is with Maybank.

I hope that every one who post their calls here will mention these two points: mobile service provider and credit card issuer.

By Cyberpartygal on Feb 28, 2009

Hi,

I’m also wondering the same thing as Emily…maybe the banks sold the information. I’ve received a lot of calls similar like this (selling memberships of vacation clubs, insurance, etc.). It’s still a question of how did they get my number.

Anyway, I’m a Maxis postpaid user and I used few credit cards with different banks…but not with Maybank.

By PuT3aYu on Feb 28, 2009

Credit cards using by my sister is HSBC, Hong Leong Bank, and Citibank.

She had lodge a police report on last week. The inspector did called to this company, but, they not pick up the call even numerous calls was made. Inspector said will try again.

She did call to the bank once received the SMS from this Menara Kuala Lumpur. But bank said the payment was credited into her account and bank no authorization to revert back the payment. The bank explained that they only act as the service provider between the payer and payee and they have no rights to stop or revert payment without authorization from both parties.

By NG on Mar 2, 2009

hi ! i received a same call at 28 of feb but i thought is calling from bank(cause teh sound not very clear) so stupidly gave they card number and 3 digit when she said is offer for visa and master card .when she said wanna charge for processing fees i reject for its .when i reject they end up call imdediately after few minit another call in said do u understand the benefit wat wat wat ..!and said its is compusalary to take that and before send the card they will get approval from bank first . finally i hardly reject its but cause i gave the card number and 3 digit so i calling to customer service to ask if they make transaction the bank will call the card holder to get approval ?the maybank customer service said when make trasscation the bank “would not “inform and get aprroval from card holder .i doubt service of bank even we pay the bills we also need puk number but why this kind bussiness without card and signature just depend the card number can make transaction ?.its is very dangerous for us .how the bank can allow this kind trasaction run with just depend the credit card number and the third party recording conservation with card holder and without calling to card holder to get aproval ?some more the transaction still can run . the maybank customer serviced no gave any suggest regarding this case and just said notice your statment so obviously this is service from maybank .so after 2 day i so worry they will use my details without my permission hardly make transaction so i call to bank get a replacement card for safety . even i reject at saturday but monday i they still get calling in but i miss the call . got any law can pertect us ?

By kelvin mah on Mar 2, 2009

Hi Kelvin,

I take it that your credit card is with Maybank. Call them up and tell them to replace it immediately. I think they will do this.

With the new numbers, this company will not be able to charge it, if it’s not too late already. Best of luck.

By Cyberpartygal on Mar 2, 2009

thanks Cyberpartygal , i already called bank and block the previous credit card now waiting the new replacement .actually our credit card got 16 digit but i give a wrong 2 digit in the credit so i think till now they can,t make transaction even bank said no need worry cause i gave wrong number of card . ( i notice somethings wrong for this calling after give few number of card ). but for safety i still change a new card .i have a question did u knw if i reject the card but accdiently gave the card details to them , did they will still hardly make trasaction althought i reject ? may i knw who experience this kind situation ?

By kelvin mah on Mar 2, 2009

Hi Kelvin,

If you read the above comments, if you had given the real credit card details, you would still be charged RM529 even though you rejected this Menara KL VIP back up card.

By Cyberpartygal on Mar 3, 2009

thanks Cyberpartygal ! i very lucky this both days no any transaction from my credit card account !may be the wrong digit ! lucky
! but i doubt why the bank still provide this serviced for this kind company ? but for my personal opinion the bank should call us get the aprroval first ( cause the thirth party no our signatured , no use credit card machine )before they make transaction even is scam also not easy work . lucky block the card already , if still going on notice the statment like the customer serviced said ..if appear in my statment means i can,t stop the payment , rite ? i think i should make a complain to maybank the customer serviced got somethings wrong . watever thanks for your blog if not i still blur blur watching my statment .thanks

By kelvin mah on Mar 3, 2009

Yes do make a complaint to Maybank because by the time you receive your statement, that would be at least 1 – 3 weeks already, of course you cannot stop payment anymore.

By Cyberpartygal on Mar 3, 2009

Hi, i just received the call from someone called “TENGKU IZUDDIN” from KL Tower Card Centre. He called from a Digi number as well(016-3306544). i Dont know why i am so stupid and give him all the credit card details. First he said that is only for confirmation. This is like a back up card so u no need to worry about people can used ur card or not. After that i feel something is not right when he said that is only cost me RM529. I asked him “did u deduck from my credit card?” and he said “no, he just want to check.” i said “if u want me to pay anything, i dont want.” But i’d still feel not satisfied and i called the bank to cancel my card… The bank said, “why we want ur credit card detail, we already have.” After that i open this blog to see is’t true have this kind of thing and the answer is “i have been cheated.”

By amanda akma on Mar 3, 2009

hi again,

Why this call only recieved to Digi customer? Now every number have to register dont care if prepaid or post paid. Why Digi cannot check who make a call.. Should we make a police report? This information have to let people knows, maybe by media, newspaper…

By amanda akma on Mar 3, 2009

Hi Amanda,

It’s lucky that you realized this and managed to cancel your card. The important thing is that you did not lose money.

Not only DiGi users receive calls from this company. I am a Celcom user.

By Cyberpartygal on Mar 3, 2009

omg…i wish i could turned back time and found ur blog first before i’ve been call by those cheaters…but they do it very well .like those who really expert in “digging” the number and i never thought it was a scam really…i’ve thought earlier they couldn’t get through coz i didn’t reveal my three digit number…but i manage to found ur helpful blog…so i did call card centre to blocked it and asked for replacement..but within 10 hours (before i call cc center) they manage to get through my cc account just in 2 attempt….my goodness..unfortunately for them my credit limit already exceeded..so they’re business terminated immediately….so…im lucky this time…coz i’ve optimized my usage earlier….

p/s should there would be a law to protect us…what do u think?

By mama fateenz. on Mar 21, 2009

Hi mama fateenz!

You are indeed very lucky that you have max-ed out your card for the month! So far, I don’t think there are laws to protect us. We just have to be extra alert! Keep spreading the information.

By Cyberpartygal on Mar 21, 2009

Hey guys, I was nearly become 1 of the victim. I received a call from Prestige Platinum Card center from Kuala Lumper (0162278607). The caller is a Malay lady and she asked for my card expiry date for verification purpose. It was very suspicious as the background of the caller is so noisy and the caller is speaking in Bahasa. Normally Maybank staffs are fluent in English. Then I asked her why she was asking for the card information as in I am their customer. She kept telling me for verification purpose. I was too stupid to think that giving them the card numbers cannot enable the company make any transaction as long as I don’t reveal my CVV number (I was wrong). Immediately, I called the Maybank customer service, the 1st receiver was so arrogant. She sounds like condemning me being stupid to reveal card information. I nearly quarreled with her over the phone. She told me she can’t do anything for this case and asking me to call back the Digi caller. She asked me to monitor my account, call the maybank again once found suspicious charge. Stupid & bad attitude, I might at risk & probably will induce more dispute, I afraid Maybank will insist to charge me later. As I insisted to cancel my credit card else I will cut the card myself. She said I have go to the branch myself to cancel it. Can you imagine how worry I am. It is weekend. Which Maybank branch open on weekend??

Furiously, I called back the same number “Prestige Platinum”. Another lady, Dina picked up the phone and claim that she is under Maybank card center..What the hell. And I pretending asking her why the other lady called me just now. She said she will check again.

Luckily I found this blog. Thanks Cyberparty girl and everyone who shared their experience. Then I know Maybank can block the transaction/cancel the card and give a replacement. I called Maybank service center again. Luckily, this time the customer service personnel was friendlier. Mr Chow patiently listen to my complaint. He told me giving the expiry date and card number might have risk too even though I din give them my CVV number. He canceled my card and replace a new 1 for me. All the installment plan are not affected also. But when I asked what can Maybank do to prevent this, as I told him I can give them the number for their investigation on the fraud. He is reluctant to do so..

So what can we do now is sharing the experience remind the public don’t repeat the same mistake again. Don’t reveal anything about the card to third party.

By Yzene on Mar 21, 2009

Hi Yzene,

I am glad to know that the information and experiences shared here have helped you to solve the problem. Luckily you did not suffer a loss.

Thank you for sharing your story here and I believe someone would benefit from it.

Yes, it looks like there is nothing we could do except that if we were caught, just cancel the card and request for replacement.

By Cyberpartygal on Mar 21, 2009

After I read thru these all of your comments. I also face the same situation. Today I received call a Malay girl and she claimed that she call from Menara KL. First Malay girl pursue me to get a free VIP card which is under Menara KL. Initially I request her to provide me more detail regarding this VIP card. That Malay girl only provide me the internet webiste http://www.menarakl.com.my. Then I check this website and can not find that “VIP card”.Today afternoon, she called me for second time. She pursue me to get this discount card/vip kl tower card. I said that I can not get info from this website, can she provide other info? She tried hard to give me this free VIP card. I call to Menara KL, even the card centre Menara KL to check this matter. According to staff from Menara KL, there one time payment for this “VIP KL tower card” amounted RM 529.00. Then she call me again to ask me to provide her expiry year and month of my credit card. She has my credit card number. So, she will read it out my credit card no and then I need to tell her my credit card’s expired year and expired month and also My IC no. I ask her why do I need to provide these info. She said that for matching purpose. I told her that I need time to think. She said that she will call me tomorrow. I am thinking should I “check” with her what is credit card number. So that, I can cancel that credit card.

By talk guy on Mar 25, 2009

If you didn’t disclose your credit card number, the caller is just bluffing you.

If you did disclose, get your card cancelled immediately.

By Cyberpartygal on Mar 25, 2009

Thanks for your advise. She didnt call me today.

By talk guy on Mar 26, 2009

This kind of scam is not new, particularly when they say they need to verify your credit card number and the 4-digit number. Their modus operandi is always the same, as I have experienced quite some time ago.

I have never received any call for this so-called VIP Card, but my advice is not to reveal your personal info to these callers. If all of you could remember, there was a case last year where a person revealed only his savings account number (not the PIN number!) but he still lose the money…

Our personal details are our treasure and should not be revealed…

By mahathir on Mar 30, 2009

Wow, I did not know that this scam has been around some time. I also almost got cheated on this scam.
They had my celcom postpaid number name and also my I/C number, and they seem to know that I have EON bank credit card. I did not suspect anything until they asked me for my credit card membership number which is at the back of the credit card. That raised a red flag as no legitimate business will ask for the 3/4-digit cvv number on the back of the card.
Well I gave them a fake number and then immediately called the bank to block my credit card.
Well they tried calling me back 2 hours later. Never picked up their call.
The number which they use to call me 0162296544

Thanks for this blog.

By Almost Cheated on Apr 17, 2009

Hi,

Thanks for sharing your experience. Please help spread the news so that more people are aware of this and don’t suffer a loss!

By Cyberpartygal on Apr 17, 2009

thank god i found n read ur blog.
i do received a call frm Menara K.L, at 1st they wanna comfirm my ic no. ( they have my ic no ) i was so surprise! then,they asked for my address, credit card no. and expiry date… at last they asked for the 3 digits behind the credit card… i told the girl i can’t simply just tell you! finally i found something wrong with this call.
For security purpose i call to my credit card service center to block my credit card.

By grace on Apr 27, 2009

On 19/04/2009 i received a call from this company when i answer that call it told me this is from EON Bank credit Card promotion. They said i got a promotion to get a free VIP Card then they need to confirm my details also. During confirmation they already know my full name, credit card number, card type, from which bank, card expire date, my phone number and my home location.

After finished confirmation they need my card security code on the back of my credit card and i so stupid to tell them. In the same day i received a sms from “Menara KL” for confirmed received payment RM529.00 then product will sent within 14 days.

After 14days i still not get any thing from this company and i try to contact 03-78755822
to check what happen. First time i got the answer because of the pos office delay. 2nd times also the same answer and they said will call me back. 3rd times i call no body answer my phone. i think i already let them cheat…

Now i already cancel my card and replace a new one and i will make a report to the bank ( Dispute Form ) and police report also.

Anything i can do for this? Please let me know..thanks.

Scam Phone number:
016-2296544
03- 78755822

( Everyone have to take care, good luck )

By Rocky Wong on May 18, 2009

Hi Rocky,

I am very sorry to read about your loss. I do thank you, though, for sharing your experience with us.

So far, I think none of the comments here have taken this long to realize they have been cheated so they were able to cancel their card in time.

That’s why I am not able to tell you what are your chances of recovering your money. I think you should lodge a report with Bank Negara as well.

The fact that this caller had all your personal particulars except your credit card security code clearly shows that someone working in the bank has sold your information.

By Cyberpartygal on May 18, 2009

My husband also receive the phone call and he gave the credit card no to them. after one month we receive a vip card from meara kl but first time they siad only once they will charge rm 529.00 but on the folowing month also they charge rm 529.00 to us and wend my husband call to the office one malay girl who answer the call and she said only once we charges but we will return the double charging money to us but every time we call to her she will said we will bank in back but they didn’t to that. what shall i do? pls tell me!!!

thanks,
jancy

By jancy on May 30, 2009

Hi Jancy,

I think what you can do now is to ask your credit card issuer to stop payment to this company so that there will not be another RM529 next month.

As for the 2nd month RM529, you can try seeking a charge back from your credit card issuer as well citing unauthorized transaction.

Good luck!

By Cyberpartygal on May 30, 2009

I have just received a call from a young Indian girl 0162162541 who said that she is working with so-called Menara KL asking whether I have a Master or Visa. I was kind of upset on how they managed to get my HP number and she even knew my name. I asked her where did she got my number from. It was her boss who gave her the number. I smelled rat.I told her that I would call up my bank to sort this out. She backed off because I really sounded very upset!

By timothycheng on Aug 14, 2009

I ALSO JUST RESIVED A CALL FROM A MALAY GIRL 0162136545 WHO IS WORKING IN MENARA KL AND ASKING MY VISA OR MASTER NUMBER AND .THANKS OF GOD I HAVE JUST ON TIME TO READ ON THIS WEB AND I CALL MY BANK TO BLOCK MY CARD.

By KIM on Aug 14, 2009

Hi,Cyberpartygal

On May 18, 2009 i have post a comment to here and now i would like to tell you my case is settler.

Please note if you already give them your credit card secret number and already charged into your credit card, now you can try this way to claim back your credit.

1 step:
Go to your bank and cancel your credit card and ask them to replace a new card with new number.

2 step:
You have to made a report to the bank ( Dispute Form )you can mark as during the time you not received any product by them. This form must be submit to your bank.

3 step:
You have to make a report to the police station in KL town. The police station in charge is near the stadium negara.

4 step:
Visit to http://www.menarakl.com.my/ website and write down a complain letter to their email.

After you done this 4 steps about 2nd month credit card bil will credit RM529 to you.

I very happy because i already claim back my credit and i hope everyone also can make it. Good Luck!

By Rocky wong on Aug 15, 2009

Hi Rocky!

Thank you very much for updating us. I am very happy to know that you have gotten your money back. That’s the most important.

I appreciate that you have given a guideline to anyone who has been charged RM529 already and hopefully, by following your steps, they can get back their money as well.

By Cyberpartygal on Aug 15, 2009

dear all,

lucky i found this website…i almost KENA with this liza too this mornig…@ 11.45a.m..she ask for the 3 digit no for verification and pass her phone to her manager..luckily I manage to control the situation before she bluff on me…same thing as you all..her name is LIZA..her boss is INDRA..should I publish their phone no here..??? hahahah.. i’ll tried to call them after 10 minutes..surprise..no such phone no..that mean it fake men…how we can detect it???
Lucky it Ramadhan…God give me more alertness.. Thank you ALLAH…alhamdulillah..

By iza on Aug 26, 2009

Today, I received this call from a woman saying stuff about VIP card and then urgently asking for my credit card details, I shut the phone off in the middle of the conversation.

Be careful if you receive call from this number:
0162627542

By shut the phone off on Aug 26, 2009

Dear all,

After reading at your case actually i got this type of call last year. and i also paid RM529. and i got my card. they summor free a 3D2N stay in msia few hotels. the voucher going to expire on nov 09. I call to get reservation in order not to rugi mar. then the ger say reservation team will get back to me. After one week still no respond. I call again and the ger actually say I need to fax in the voucher and a notification slip will be issued then just can reddem.But i need to do it one month earlier.
This Term and Condition was never mentioned in the voucher. However i will try to get the booking and if it really have then still can cover back the RM529. Let wait and see.

By edual on Oct 6, 2009

Greetings all

Today I received a call from Prestige Platinum Card center saying that they are offering this card to selected Maybank card member n guess what the so called fee was RM599! The caller is a Malay girl name IRINA using Digi number 0162278915.The worst part is I already fall in her trap and revealed my CCard detail. After the call ended I realized that this is a scam and immediately call Maybank to block my card and replace a new card. Thanks God this scammer did not charge my card yet.Feel so foolish after the incident, although i’m very particular regarding my c/card details. But somehow this scammer manage to lure me into their trap..really a near miss.!
So, I think the banks people are secretly selling our details to this scammer. No wonder they know our name n hp number and which bank that issue our c/card.
So hope everybody becarefull because their modus operandi is the same. I’m going to make a police report to waive my replacement card fee that is RM50 charge by Maybank. We have to pay for the lost of their integrity in managing our private information??

Thanks to cyberpartygal n everybody for sharing this info.

By neil on Dec 16, 2009

Hi Neil,

Thanks for sharing your experience with us. I am happy to know that you could bar your card in time before you were charged.

I am also quite angry that our information is “sold” either by our bank or mobile service provider but when there is no proof, there is nothing much that we could do, sadly.

By Cyberpartygal on Dec 16, 2009

Greetings,

Agreed with you that another culprit is our mobile service provider that “sold” our private data but again no prove to take any action. Our personal data is worth to be traded in the black market.
Untill then we have to wait for the “Akta Perlindungan Data Peribadi 2009″ been enforced,so that we could ease ourself against these scammers.These bill has been tabled in the parliament for first reading this year. Hope this Act will give back our right of our private data protect us against personal data theft.

By neil on Dec 17, 2009

i just got call by this company.. at first i thought from visa. she said platinum service card from visa. and nightmare begins, she need my cc number and expiry date for confirmation . i giv that my detail to her.. how stupid i am (
and this card need approval by visa if i dont have problem with bank issuer card on 14 days..
at last she will said need to pay one time rm599.
after conversation ending i search about this vip card and luckily found ur blog.. but its too late already..i call maybank cs for block my cc.. they already successfully made payment through my cc..how i am gonna get my back 599?
trully been cheated

By goatchicken on Dec 27, 2009

Hi!

Sorry to hear that you have been cheated. If you take some time to read all of the comments here, I believe someone has shared how he/she has successfully got the refund of the money. Good luck!

By Cyberpartygal on Dec 27, 2009

hati2 kad menara kl.semua benefit tak boleh pakai

By albert on Oct 6, 2010

On 27th day of November 2010, I received a call from 014 728 8317 by one Ms Devi, claiming to be calling from “Menara KL Card Center” or some sort, promoting on the “VIP Card” & its benefits. I could not hear her clearly as I was driving. Without a doubt, when asked for verification and confirmation purposes, I disclosed my cards detail (Maybank & Public Bank).

Am not sure if all credit cards have the same first few numbers and when they read out my card numbers, I honestly believe they were genuine. Like almost everyone here, I disclosed my particulars. (believing it was for Verification/Confirmation purposes.)

The same day itself, after obtaining my particulars, they fax to me the Merchant Copy to be executed by myself and to return fax to them. RM598 was charged to my card.

I delayed executing the Merchant Copy and after a week or so (9/12/2010), I stumbled upon this Blog. I never returned and approved any after.

When called up my Ms Devi, I argued that I would like to revert on my decision but she told me that it could be cancelled if she were to be informed earlier but now it is in the company’s system, she could not rid it and after all, she had the recording of me agreeing to their terms and conditions. I argued my rights and pointed out that from their recording, it was clear that there were element of duress/force involved.

I called the Customer Service and blocked my cards from being further abused but it was noted to me that there is a charge of RM598 on one of my cards.

Yesterday, I went to Maybank and filled up Dispute Form and requested for issuance of a new card and I also humbly requested the Bank to block the RM598 charges on a believed-to-be-scam basis with the hope of recovering the RM598.

Today, I received a package and the sender address is “SUMMERSET GROUP MANAGEMENT SDN BHD of No 633, Block B2, Leisure Commerce Square, Pusat Dagang Setia Jaya, No. 9, Jalan PJS 8/9, 46150 Petaling Jaya, Selangor”. I do not want to open the package and wish to return it to the sender. There is no acceptance on my part and as such I am returning the package without even opening it.

Should I proceed to lodge a Police Report and fill up complain form on the given Menara KL website?

any chance I’ll be assisted by the Banks to get a refund of RM598?

*sigh*

By Rizal on Dec 10, 2010

Hi Rizal,

I am sorry to hear that. I think it is too late to fight your case. Please do discuss this with your bank. Go personally and not through the phone.

Was the package sent to you by courier?

By Cyberpartygal on Dec 10, 2010

Yes it was sent by Courier. Too bad, it’s now either I lose up RM598 or I join them! *lol* *pffft*

By Rizal on Dec 10, 2010

I think you all should read this post too:

http://www.emily2u.com/my-maybank-petronas-gold-visa-credit-card/

By Cyberpartygal on Dec 10, 2010

Hi,

I think everyone have to be extra careful about all this scam.

Recently, i got to know that most of the bank outsourced their billing department (credit card)to the third party. Meaning to say, this third party was the one who generate all our credit card bills. So, this third party can actually sell the database to any telesales company. And this is where those telesales company got our details.

So, don’t be shock if you received scam calls from telesales and they are able to read out your information such as Name, Add & Credit Card No.

DO NOT REVEAL PERSONAL DETAILS OR YOUR CARD DETAILS TO ANY UNKNOWN PARTY, even if they are able to read out your credit card number.

***********************************************

Hi Rizal,

Sorry to hear that. Hopefully your bank are able to help you out.

By Sue on Dec 14, 2010

thanks Sue & Cyberpartygirl.

less than a week, i got a new card and the disputed claim, well, i will be enlightened with the result after 45 days. successful or not, will depend on how the Bank sees the transaction. hopefully my support letter to the Bank will allow for a cancellation of payment. will save me RM598. RM598 is a good Christmas present!! no doubt.

By Rizal on Dec 15, 2010

Rizal,

Thanks for updating us. I think you should let the bank know of this issue and that you are a victim. I am sure they will reverse the charges, somehow! It looks like daylight robbery!

By Cyberpartygal on Dec 15, 2010

Thks..just receive a call regarding KL tower card..hmm. Luckily find these comment during communication.. How to catch them??

By fauzi on Dec 16, 2010

hi all…im elle and fyi im work as telesales and i make a call to promote this card..thats name lifestyle card..im just workin 3 day and im searching for this card in website and i found this blog..your name,phone number,and work as —,sent to us by BANK..where ur create ur credit card..mybnk,pulic,cimb and more more….the old worker told me tht for 1 year cth 2010,we make call for DIGI,next year clcm and we repeat..we have your 16 digit credit num also..but we ask u for confim tht card while make a call.so dont worry there not robbery ur money..@my company lar…bcoz di luar sana have a lot of company to make a call promote this card..and i dont know maybe some worker r rubbishh..btw im just quit this job..x best!i tulis ni sbb just nak share that information.ty

By elle on Feb 12, 2011

Hi Elle!

Thank you for sharing such insider information with us. That our bank has disclosed our financial information to third parties is just what we suspected!

By Cyberpartygal on Feb 12, 2011

hi again…the card name access gold card..thats all )

By elle on Feb 13, 2011

Hi, Cyberpartygal.

I’m back again and this time i want to let you know what kind of things their provided.

Back to the time, i canceled my credit card and make report to the police station & bank. Few days later i received the goods.

The goods only got 2 things : 1 x card & Instruction

The card is not discount card or VIP card, it look like a basic member card and the card is not print together with name.Card behind no Magnetic stripe.
Regarding what discount it provided, that’s only provided few place can accept and discount rate is very low. Insurance is only cover 1 year and not provided insurance policy to you.

Card Design:

Color : Yellow
Front(Top) : KL – Tower Life Style Card
& Menara Kuala Lumpur Logo Printing
(Middle) : MENARA KUALA LUMPUR & KL TOWER
Printing
(Bottom) : Card no (12 Digi) & Year

The Final is This card must renew every year together with your insuarance fees is RM 529.00 ( So everyone don’t trust this even he told you is FREE!!!, There no
such thing and if you agreed to them you have to pay RM 529 every year. )

Here is the card details:

Card provided information :

Tel : 03 – 7875 5822
Address : Menara Kuala Lumpur Sdn Bhd.
No. 2, Jalan Punchark,
Off P.Ramlee, 50250
Kuala Lumpur.

Website : http://www.menarakl.com.my
http://www.menaraalorstar.com.my

By Rocky Wong on Feb 14, 2011

Hi Rocky,

So you managed to get back your money and also the product? Thanks for your detailed description of it. It looks like the website is really Menara Kuala Lumpur’s but when I called them to ask, they said they do not have such a card.

Strange….

By Cyberpartygal on Feb 14, 2011

Hi,I received a call today at 1629hrs regarding the same VIP card but from different tel no: 03-23326996.The caller is malay girl,Salawati n she ask me my credit card details includes my 16 digit no.How stupid I am,I gave all the details…After 30minutes I received a message by SMS to my HP that I agreed to pay RM529.00 to the company for issued the card and card will sent to me in 14days.I call the same no,but no answer.The SMS they sent to me from no.63001.Immediately I call my card service centre (MAYBANK),they said not to worry coz payment will be made to that company after I agreed to pay after received bank card statements and they will block my old card n replaced a new card in 14 days.I hope the bank is right or I will lose RM529.00 to that bloody company!!!now I just wait n see….

By Wise Guy Langkawi on Feb 22, 2011

Received call from 03-23326996. Her name was Intan and asking what credit card I’m using and from which bank.(sounds wierd hah..). She’s offering Menara KL discount card for RM529 or RM1.45 per day…
I’m asking her whats the free benefit I can get from this discount card.She offer a free entrance and free buffet at Menara KL…etc…etc..
At last I’m requesting for all kind of free stuffs including the card then she politely reply “encik bukak company sendiri la”…
and I’m politely offer her to work with my own company…..before she hung up….nice girl anyway……

By Ayin Halim on Mar 28, 2011

I’m also just received a call from that number this morning, called Farah. She offer me to be the first using this card. Lucky, I made immediate study by google to find out details and i found this useful blog. Thanks everybody for sharing.

By Nasib Baik on Apr 7, 2011

Hi, lucky..lucky… i js get d call. But feel not right. I saw ur blog ..n get the truth. Thx

By Mai on Apr 7, 2011

hi.. thanks for your sharing.. today only i receive 3 calls from the number but i not answer.. i search on internet and i find your blog.. thanks..

By abg long on Jun 17, 2011

hi received a call from prestige platinum services KL. The guy name is asri and his hp no is 0162273429. He was speaking so fast at 1 st that I didnt really catch what he was saying. He said he is representing VISA/MAstercard international and that he got my no when I applied for HSBC card sometime ago. I told him that my HSBC application was not succesful so he started asking me whether I hv any other card. I juz said yes. Then he started to ask me to reveal the card particular. That’s when I got suspicious. I asked him to introduce himself again slowly and clearly. He repeat the same thing he said to me earlier and told me that becoz of complaints received by all banks on charges done by Insurance company and hotels representatives all the banks have decided not to allow cardmembers to sign to any hotel membership or do insurance pymt by phone. He said that this issue has already been published in newspaper and I can always check whether it is true or not. He said that he is going to issue me a priviledge card which entitles me to 60% discout on hotels, insurance etc. Sounds good right? But then I told him that I am now working in the credit card centre department in a bank and I am actually working in the Security (Credit card Fraud control section)and I have never been informed about the appointment of Prestige Platinum Services by Visa or Mastercard International. Just as I expected, the guy hang up the phone.

By honourahmad on Jul 7, 2011

hi.

i also received the same call a few times. the number is 016-3326604. the caller forced me to accept the so-called service card which includes discounts for shopping, clinic, car-towing etc. my mind wasnt catching the details, but it comes with the rm500+ “delivery charge”

i said that i have the right not to accept or agree to receive the “free” card. she retorted back that they also have a right to send the card to me. i refused to give card my details and the caller got mad at me. and said that they will still send the card after 14 days even though i dont agree nor give them my card details.

then i called my card issuer. the customer service personnel said that as long as i dont disclose anything during the call (except my name, of course), i have nothing to worry.

hope this helps

By lololol on Jul 30, 2011

Hi, they also called me. During the call i search for info for this card and came into this blog. Thanks. I just decline it. Thanks again. the number is actually 03-23326996, so guys, be careful.

By syam on Aug 19, 2011

receive call from 2332 6995 yesterday evening this number 2332 6996 and this morning. luckily i’m not interested and they asked me if i have credit card… but i said my credit card is already terminated and not use it anymore… afterthat, the caller just hang up just like that….

By sahabat on Sep 7, 2011

Hi people, i received a call from 2332 6995 too and I am afraid I have provided them my credit card number but never for my cvv. However, they have the ability to do the transaction too. How i knew this? I check my statement a few days later through online banking and realised that they charged me without my consent. This is considered an unauthorised transaction. I did not even receive any sms like you guys did. I have already reported this to my bank and they provided me the dispute form and of course cancelled my card for security purpose and send me a new one. In order to get refund (i haven’t make any payment though) or cancel the charges, the bank requires about 45 days for the investigating process which i feel too long cos if i did not pay my credit card within the grace days then bank gonna charge me interest. So now i even sent a msg to the dispute management and ask for advise. And i called up the scam company – spiral tower-the person who contacted me and gave him a good lecture. He dares to claim that I am the one who provided him the infos. For goodness sake – what a big liar thinking im scare or making me the one who are guilty? Please… I may be dumb providing my credit card number to them but I am not so dumb providing my cvv code to them. So this is considered an unauthorised transaction. I am expecting him to cancel or refund the money to my credit card within this two days or i confirm gonna report this issue to the police which of course I already mentioned this to him firmly. For those who are not able to claim back their hard earned money (only if it is confirmed that they charge you or made any transaction prior to your consent) please let me know. We shall report this to the police together. We shall not let another victim to fall for this. They are fuxxking messing with the wrong person. Email:inlovewithtai@gmail.com

By Lian on Sep 22, 2011

I have been scammed by the same caller as mentioned by hanourahmad on Jul 7, 2011 above.
His name was Asri and phone number was 0162273429, office 0322732600. He told me the same story on banks are compaining on insurance, charging them on something. I fell on their trick and gave out my Credit Card details. First call ended and then come another call from someone who was purpotedly to be someone from the Bank, and he wanted to VERIFY my details and to retrieve my confirmation on the method of payment.Here is the trick, the second caller was also from the same company, but the way the explained it, made me believe he was from the bank.The caller name was Amar (0163304005).

Luckily, after few minutes, I regain my “logic” and realize that what I did was plain stupid and search for his number and found this blog. Thanks a lot Cyberpartygal for sharing this information. A lot owe you.
I rush to the bank and cancelled/replaced the card. They have charged me with amount MYR599. I filed a dispute report and got my money back a week later.

By Anon. on Oct 6, 2011

Anon. I was charged with rm529 and made a dispute on 22 sept and canceled my card. But I still haven’t get my money back. Mind sharing what bank you are using?

Thanks

By Lian on Oct 6, 2011

Hello Lian

I am using HSBC CC. I think my case is a bit stronger than yours, that probably the reason why I manage to get my refund back in short time.

They charged me earlier than the “supposed” ‘payment confirmation’- call. This is clearly a fraud, they cant charge me before I provide my confirmation.

Here is what happened next. After I blocked my card, I tried to call the company to cancel my application with all available contact numbers on me but failed as nobody answered the call.

Three days after I logged my dispute case, the company (Platinum KL VIP Services) sent me a package. I refused to accept the package and asked the courier to return it back to the sender. I hoped, by doing that, the company would call me back.

Yes, the company called me back on the day after. He asked me the reason why I rejected their package. I said clearly that I refused to accept their product and would like to cancel my application and would like them to refund. He said it could not be done as I could only be refund if I cancelled my application within 24hr. I did not know that at all. In my impression, I may cancel/continue with the product after reading the ToCs enclosed with the package that they sent to me. I told them briefly that I was unaware with the product ToCs as they did not state it on the calls at all. He still insist with the 24hr policy and told me that as a CC user I should know that already. How would I know that? On that call he tried to brainwashed me to still accept the product, as no refund can be made, hence I would be in a big loss if I rejected the product too. I stay affirm with my decision to reject the product.

You guys should be careful. I afraid that once they found out about this blog, they may build a case against the users here. We don’t know who they are and the fact that they are still standing after years can give some clue that they are ‘strong’. Avoid using direct-accusation sentences here. Use “opinion-based” point instead ( I think…, I believe……).
Just my 2 cents.

Thanks a lot Cyberpartygal

By Anon. on Oct 7, 2011

Hi Anon,

Ic. In my case, I have successfully called the person who charged me without my consent twice. When i called him the first time, I demand for a refund and cancellation of the card because it was an unauthorised transaction. I was a little pisst off and threaten him that I am going to lodge a police report. He then said ok. But after a few days I received the card and my statement still stated RM529. I call him again and he dares to ask me to accept the card because it is good card bla bla bla etc. I was very angry and told him that I am not at all interested and just refund or cancel the charges before I report to the police as a fraud. He then asked me to send him an email stating that I want to cancel the card. I followed the instruction as this is the only way he said he can cancel the card. However, in my email I stated clearly that the cancellation is due to unauthorised transaction just in case, he may use the email as a proof to go against me (you know as if I am the one asking him to transact the stupid card). Anyway, since my bank will require 45 days for the investigation (damn slow) and the RM529 still in my statement till today, I am planning to lodge a police report today. Hope I am not too late…am gonna provide all the necessary documents (email correponding, etc) to the police. If this doesnt work, am going to release to the media.

By Lian on Oct 7, 2011

I have just received the call from No. 03-2332 6996. offer me VIP card… as I query a lots.. she end-up hang-up the phone.

By Mandy on Dec 29, 2011

hye guy…

i did faceing d same problem as uols did…
tis morning i did received cc statement. d menara kl tower stupid campaign did charged me rm529/-.

what should i do nex in term t get d money back…

i just block d card so that they won’t charged me for 2nd time.

please help me…

By hanyza on Jan 12, 2012

Since 1 Oktober 2008 till 12 Januari 2012 … sorry Cyberpartygal … although you great blog have saved many victims, many more is falling into the scam … to increase public awareness alone might not be suffice …

something should have been done to brought those scumbags to justice … seriously …

If police report is not an option, I would suggest dear friends to make a report to:

PUSAT KHIDMAT ADUAN PENGGUNA NASIONAL
NATIONAL CONSUMER COMPLAINTS CENTRE (NCCC)
http://www.nccc.org.my/v2/index.php/e-aduan

From my experience, I’ve made a report on 22 November 2010 about a non-delivered goods after a successful online transaction on 20 Oktober 2010. NCCC responded via emel on 9 Disember 2010 (after they contacted the culprit – I supposed) suggesting me do this (which I wish I did):

Kindly file your complaint at
JABATAN SIASATAN JENAYAH KOMERSIAL
Ibu Pejabat Polis Diraja Malaysia
Bukit Aman
50560 Kuala Lumpur.
Telefon : 03–2616 3822

On 4 Januari 2011, I’ve received sms confirming if I’ve made such payments. I’ve received the product ordered on the next day.

I’m very gratitude to them. Although the amount that I might loss is puny ie. RM55.03, but that action has given me back my rights as a consumer … and maybe those victims before me who didn’t take any actions.

Someone (read everyone) should take actions to protect our fellow brothers and sisters by making sure that all the companies/ organisations/ individuals/ banks that involved in this kind of phone scams being brought to justice.

Sorry for this long post … hopefully something good is shared …

KPDNKK tagline – 1 Pengguna, 1 Suara.

By Nique on Jan 18, 2012

To all victim,
you may refer to your issuing credit card for chargeback right. You will win this case unless you had signed the credit card slip sent to you by this company. Good luck.

By saiful on Jan 19, 2012

Thank you very much cyberpartygal for your post and all the other commenters for their input. I truly sympathized those who went through a lot of trouble to retrieve their money. I also chuckled over Ayin Halim’s post ;-p

I was busy when they first called me and told them to call me later. I was grouchy over a stomachache the second time they called me and simply said I don’t want to take the card. Their spiel to me is VIP card for credit card members. When I said “saya berhak untuk menolak tawaran ini”, she replied “betul, tapi nama Cik akan masih ada didalam system kami dan caller kami yang lain akan terus membuat panggilan” and then she hung up on me. was feeling a tad irritated, googled and here I am.

will write to the National Consumer Complaints Centre if they bother me again.

By zaifeena on Jan 25, 2012

thank u for your post cybergal..but it’s too late for me..they have charged me rm259..i called the bank immediately after received an sms stating that that amount was charged on my credit card…unfortunately the operator said that they can do nothing..any cancellation must be made from that company..until today i still didnt received anything from this tower lifestyle moto..i have cancelled the card and now i have lost the telephone number..

By ommey on Jan 27, 2012

Can I do anything to stop them calling me? I’ve been receiving these kinds of calls more than 5 times with different numbers. Even though I replied I’m not interested at all but from time to time, THEY STILL CALL!

By p on Jan 27, 2012

i am in the same situation like omney and even worst they have charged me rm529.that’s a huge amount of money.i want to know what card did omney cancelled. what should i do as the bank cannot do anything about it.

By nor on Jan 27, 2012

wanna say thanks to this blog for saving me from this so called free vip card.

the number that called me was 23326995. the caller name is Siti. Kept on insisting that I should take this package. Keep on harping on the benefits of the cards when I already say no from the start. She just kept saying WHY? Y U NO WANT THIS? lol. ok she didn’t actually use the 9gag pun. but the gist is there. I keep saying no. She keep asking why and continue talking about the benefits.
so i said i had this kinda service before. and i didn’t even use the vouchers given. so no thanks, i will not take the offer. Finally, she hanged up the phone. thank god.

By jan on Feb 8, 2012

oh this is rich.

1 hour after i rejected the offer, another call came in.

“hello, Saya “malayname-i-already-forgot”, dari bahagian mastercard dan visa card ingin membuat pengesahan. Cik, ada masih menggunakan kad mastercard atau visa card yg aktif?”

I asked why would he ask such thing?

He replied “Kami telah menerima banyak aduan dari pengguna kad mastercard dan visa yg mengatakan mereka sering diganggu oleh travel agent dan insurance. Jadi saya ingin memberi peringatan pada cik tentang ini. Jadi, CIK ADA TAK MENGGUNAKAN KAD KREDIT MASTER ATAU VISA YG AKTIF?”

i said “dah potong”

Then he said,’ok lah, terima kasih’

i bet my whole month salary that he is from the same company that’s running the free vip card.

btw the number that he was using: 014-7288308

By jan on Feb 8, 2012

Hi..Guys

I received the same call from this number 03-23326995.The girl persuaded me to receive the vip card by telling me the card is very useful.She claimed that I can use the card to reduce my credit cards payment,clinic,vacation and even for going to Umrah.She insisted that the card is very convenience as I will not be charged with any monthly or yearly payment.What I need to do is to give her my credit or debit card number so that the company can take RM599 which is claimed as a registration payment.I told her that it does not make any sense as she told me earlier that the card can reduce my credit payment..and now they are going to add more credit to me!We have few arguments and she claimed they are not scam and asked me to check their website which is menara kuala lumpur.com.I did check the site but there was no information about the VIP card.As a conclusion..I think the best thing to do is just by telling the caller that we don’t owe any credit or debit cards.My husband did this and the caller immediately hang up the phone within a second…:)

By frezz on Mar 2, 2012

i just receive calls from menara kl vip card 0323329696 offering vip card rm529 one time charge per lifetime. try to force me to sign up and asking for my cc details. i ask her (radha) is there is any website i can refer before i sign up, she just said go to kl tower web…but i found nothing about vip card…i ask her to call me back in 30mins cause i need to think first…luckily i found this blog…now wait for her to call back…. hehehhe….i hate scammers

By sobri on Mar 24, 2012

Her introduce her self as Farah. She pronouns my name wrongly and I said to her that she got the wrong number. I ask her where she calling from, she said from Menara KL. What do u what? I want to give him a VIP card. So I ask her to call the person she want and this is not his phone number.END of CALL. For sure MAYBANK CREDIT CARD sell ur number to 3rd party company. In Maybank agreement also included that Maybank has right to use and publish customer name & contact number. thx for sharing –

By Matt Simon on Mar 29, 2012

There are at it again. This morning my missus received a call from a Malay lady purporting from Menara offering free “service” card. My missus put down the phone to stop the conversation getting any further.
btw the call came from 03-23326996, I tried calling but not response.
I suspect the info came from the Telco companies.

By QuahJS on Apr 2, 2012

DLM PUKUL 4.19pm…telah terima call dari service card centre prestige platinum..mcm2 perkara manis ditaburkan…x tau lar mcm ner bley mudah percaya…siap diorang mintak no kad kredit….nasib baik tindakan aku cepat..aku terus block kad kredit aku…

By FARAH on Apr 4, 2012

I just got the same call. I gave her all my details and i hung up when she said the magic sentence…”Can u please tell me the digits on your credit card?”

By Leo on Apr 6, 2012

By the way, the number they are using is 03-23326995. Im ignoring the calls. it keeps coming back.

By Leo on Apr 6, 2012

kalau bagi nombor kad debit,adakah duit rm 529 dipotong juga??ataupun perlu buat kad baru?? tetapi saya check statement bank tidak ada potongan pn..adakah saya masih selamat??

By kecik on Apr 18, 2012