Celcom is currently running a promotion where they are giving a “free” USB modem for every sign up to their broadband service. I was interested at first seeing that I could save RM200 because I wouldn’t have to buy one if I could get it for free.
I went to Celcom’s office in Ipoh to seek further information but later found out from a dealer who has set up a stall outside the office that this “free” USB modem is locked to Celcom and I would not be able to use the modem for another connection, for instance, Maxis or DiGi.
Anyway, i came home and shot an email to a friend to let him know what I found out and I told him that he could switch to this plan from his old Celcom broadband plan that he is paying RM120 monthly for and since he already has a USB modem, he could let me use his.
My friend said that if the USB modem is SIM locked, it would be useless to me too. Hmmm so I called up Celcom customer service at 1111 to find out if the USB modem is SIM locked too, which means that it would not run if another SIM card is inserted.
The guy who attended to my phone call told me to try it first. If it works, it works, If it doesn’t, it doesn’t. Well, what sort of answer is this? Isn’t it obvious that if something doesn’t work, it doesn’t and if it works, it works? How would I be able to try it out if I do not even have access to a Celcom USB modem in the first place? I wouldn’t want to subscribe to the service that says they are giving me something for free but that it could only be used with their service.